Monday, February 01, 2010
Give a Big Smile for SMILDS
Advance e-commerce Web Store
SMilDS.com ready-customized a trendy yet simple and user-friendly web-store for you, with more than hundreds of designed and sophisticated templates to choose. All you need to do is just to upload your products as well as your company logo in your Back Office and you are ready for business.
We also introduce the first cross-selling e-trading engine in the world through SMilDS.com. Cross-selling allows other merchants to sell different products in their web-store, where they can earn commissions set by the product owner. This help not only to expand your product range, but also expanding customer base and market reach. Thus, through this function, products can be sold and bought in the global marketplace and creates a healthy competitiveness amongst the web-store owners.
Customer Relationship Management (CRM) System
Another important component in our SMilDS.com system is built with CRM system, which enables you to track and organize your customer contacts as well as to approach your potential customers. It is an effective sales-network approach to know and understand your customer’s needs and requirements, which eventually boost company profit.
Our CRM consists of Front-Office operation, Back-office operation, Business relationships, and advance phase of business intelligence analysis.
Highly secured and designed with fraud prevention and detection mechanism, our e-payment system is able to accept more than 15 mainstream currencies in the world. Our payment gateway business partner is “PayEasy”, a company which is highly trained and expertise in online payment services. Apart from accepting a variety of payments from credit cards to online banking, Platform2u.com acts as a Facilitator in managing your transactions, lowering frauds with our built-in detection, as well as a impose risk management system to protect data privacy. These ensure all payment transactions are processed efficiently and smoothly.
SMilDS.com incorporates the e-logistic system, whereby we integrate our tracking system and a built-in consignment note printing feature with our logistic partners such as LBC for local deliveries and DHL for international shipment to simplify the shipping process for all our merchants. Our logistic partners are from reputable backgrounds, reliable and professional in ensuring the shipment is delivered timely and soundly.
Apart from that, we incorporate our online system whereby customers can track their respective shipments in real time. Platform2u.com will act as facilitator to monitor the shipment, ensuring both our buyers and merchants are well informed on the shipment status as well as ensuring all damages and investigation is done accordingly.